Legal
Privacy Policy
Lumée Maison · Last updated: June 7, 2026
Lumée Maison respects your privacy. This policy explains what information we collect when you use our website, how we use it, and the choices you have. By using our site, you agree to this policy. If you have any questions, contact us at info@lumeemaison.com.
1.Who We Are
Lumée Maison is a business-to-business supplier of professional aesthetic products, serving licensed aesthetic professionals and clinics worldwide. We ship internationally from South Korea. Our website is not directed to the general public or to consumers in South Korea.
2.Information We Collect
Information you give us:
- –Name and business/clinic name
- –Email address and phone number
- –Shipping address
- –Order details (products, quantities)
- –Messages you send us, including questions you ask our website chat assistant
Payment information:
- –Payments are made via Wise bank transfer or USDT (cryptocurrency). We do not collect or store your full bank card details on our site.
Information collected automatically:
- –Basic device and usage data (such as browser type and pages visited)
- –Cookies and similar technologies (see Section 8)
3.How We Use Your Information
We use your information to:
- –Process, fulfill, and ship your orders
- –Communicate with you about your order and provide customer support
- –Respond to your questions
- –Improve our website, products, and customer service
- –Meet legal, tax, and customs requirements
We do not sell your personal information.
4.Sharing Your Information
We share information only as needed to run our business:
Shipping carriers
- –(FedEx, DHL, EMS, UPS) to deliver your order
Service providers
- –who help us operate the website
Authorities
- –where required by law, customs, or to protect our rights
5.International Transfers
We operate from South Korea, and your information may be processed and stored there or in other countries where our service providers operate. Data protection laws in these countries may differ from those in your own.
6.Data Retention
We keep your information only as long as needed to fulfill orders, provide support, and meet legal and accounting obligations. After that, we delete or anonymize it.
7.Your Rights
Depending on where you live, you may have the right to:
- –Access the personal information we hold about you
- –Correct inaccurate information
- –Request deletion of your information
- –Object to or restrict certain processing
To exercise any of these rights, email info@lumeemaison.com.
8.Cookies
Our website uses cookies to keep your cart working, remember preferences, and understand how the site is used. You can control or disable cookies in your browser settings, though some features may not work properly without them.
9.Children
Our website and products are intended for licensed professionals and are not directed to anyone under 18. We do not knowingly collect information from minors.
10.Security
We take reasonable measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
11.Changes to This Policy
We may update this policy from time to time. The "Last updated" date at the top shows the latest version. Significant changes will be posted on this page.
12.Contact
Questions about this policy or your information? Email us at info@lumeemaison.com.
This policy is provided for informational purposes. For full compliance with laws such as the EU GDPR, consider review by a qualified professional.